Logging In¶
Accessing the Portal¶
Open your browser and navigate to your Avitech Cloud billing portal URL. The login page will appear.
Screenshot: Login page — add image here
Login Fields¶
| Field | Description |
|---|---|
| Email / Username | Your administrator email address or username |
| Password | Your account password |
Click Sign In to proceed.
Forgot your password?
Click Forgot Password on the login page to receive a reset link by email.
After Login¶
You land on the Dashboard, which shows a summary of your system — active subscribers, recent payments, device status, and alerts.
The sidebar on the left gives you access to all sections of the portal:
| Section | What's Here |
|---|---|
| Dashboard | System overview and key metrics |
| Subscribers | All subscriber accounts, plans, subscriptions, communications |
| Billing | Invoices, Payments, Reports |
| Network | Devices, Zones, Active Sessions |
| Support | Tickets and automations |
| Settings | System configuration, users, notifications |
Recommended First Steps¶
If you are setting up the portal for the first time:
- Create Speed Profiles — Go to Services → Speed Profiles and define your speed tiers (e.g. 10Mbps, 20Mbps, 50Mbps)
- Create Zones — Define your coverage zones (e.g. by neighborhood or building)
- Add Devices — Register your routers and NAS devices under Network → Devices
- Create Plans — Go to Subscribers → Plans and create your service offerings
- Add Subscribers — Start adding subscriber accounts and assigning plans
Role-Based Access
Depending on your user role, some sections may not be visible or available. Contact your system administrator if you need access to a section that is not shown.