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Payments Tab

Found on the Subscriber Details page, the Payments tab shows the complete payment history for this subscriber.

Screenshot: Payments tab — add image here

Payment History Table

Column Description
Date Date and time the payment was recorded
Amount Amount paid in KES
Provider Payment channel — M-Pesa, Cash, or Bank Transfer
Reference Transaction reference / receipt number
Method Specific payment method used
Status Completed, Pending, or Failed

The provider is shown as a colored chip:

  • M-Pesa — green
  • Cash — amber
  • Bank Transfer — blue

Pagination

The table shows 8 payments per page. Use the navigation buttons at the bottom to move between pages. The total transaction count is shown above the table.

Recording a New Payment

To record a payment for this subscriber, go to the Payments section and use Record Payment — search for the subscriber by name or phone to link the payment to their account.

Alternatively, use Renew / Change Plan on the Subscription Tab which records a payment and extends the subscription in one step.

Tip

The Payments tab is read-only. All payment actions (record, redeem, STK push) are managed from the main Payments page.